Job ID

BA-2026-001

Responsibilities

• Trade Execution: Responsible for the review, entry, execution, and confirmation of the company's daily cross-border payment instructions, including foreign exchange transactions and cross-border remittances;
• Position Management: Monitor and manage the position status of the company's foreign currency accounts, execute necessary hedging or transfer operations, and optimize capital utilization efficiency;
• Risk Control: Monitor transaction risks in real-time, including exchange rate risk, liquidity risk, and operational risk, ensuring all trading activities comply with the company's risk control policies;
• Market Analysis: Track and analyze trends in major global currency exchange rates, international financial news, and central bank policies to support trading decisions;
• Bank Relationship Management: Maintain effective communication with partner banks and payment channels, handling payment inquiries, error disputes, and settlement reconciliation matters;
• Process Optimization: Assist in optimizing cross-border payment processes to improve operational efficiency and automation levels, and propose improvement suggestions;
• Compliance Execution: Ensure all transactions strictly adhere to domestic and international financial regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.

Requirements

• Bachelor’s degree or higher in Finance, Economics, International Trade, Accounting, Business English or other relevant fields;
• CFA, FRM qualifications or experience in large cross-border payment platforms are a plus;
• With1- 3 years’ relevant experience in cross-border payments, foreign exchange transactions, international trade settlement, or international banking operations; Extensive work experience will be considered for a senior position;
• Extensive work experience will be considered for a senior position;
• Proficient in cross-border payment workflows and the operations of clearing systems like SWIFT;
• Strong numerate and exchange rate sensitivity, Sound knowledge of foreign exchange markets;
• Excellent communication and interpersonal skills，ability to work independently and collaboratively as part of a team;
• Solid understanding of risk management principles;
• Mature and independent mindset, able to work effectively under pressure;
• Strong MS Excel skills, ability in VBA programming is a plus;
• Proficiency in spoken and written English, Chinese and Putonghua.

Job ID

BA-2026-002

Responsibilities

• Perform daily transaction monitoring, sanctions/watchlist screening, and Know Your Customer (KYC) tasks; promptly investigate and resolve alerts and escalate cases in accordance with established procedures;
• Handle inquiries regarding suspicious transactions from banking partners or law enforcement agencies, ensuring efficient responses and closed-loop management;
• Managed inquiries on suspicious activity reports (SARs) from partners and law enforcement, ensuring timely and thorough responses;
• Conduct comprehensive analysis of suspicious clients, draft and submit Suspicious Transaction Reports (STRs) to regulatory authorities;
• Participate in AML-related projects and initiatives to drive operational efficiency and process improvement;
• Monitor evolving AML and sanctions regulatory developments, update the team's knowledge base, and assist in building internal expertise;
• Ensure all operations comply with domestic and international financial regulations, including Anti-Money Laundering (AML) and sanctions compliance;
• Perform other operational duties related to transaction monitoring, KYC, and sanctions screening, or tasks assigned by the Risk Operations Manager.

Requirements

• Bachelor’s degree or higher in Legal, Finance, Economics, Risk Control, Accounting or other relevant fields;
• CFA, FRM qualifications or experience in large-scale project are a plus;
• You should have at least 3 years of solid and relevant working experience as well as sound knowledge of AML/CFT law and regulations gained within a financial institution/professional firm/regulatory authority；
• Extensive work experience will be considered for a senior position;
• Good knowledge in AML Compliance functions including advisory and compliance review;
• Experience in provide AML/CFT advisory to stakeholders, handling STR / SAR reporting, AML investigation and enquiries from law enforcement agencies is preferred;
• Holder of Associate AML Professional (AAMLP) Certificate under the HKMA ECF on AML/CFT is preferred;
• Self-motivated, detail-oriented, hard-working and able to work independently under pressure;
• Detail-oriented with strong analytical, organizational, problem-solving and communication skills;
• Strong MS Excel skills, ability in VBA programming is a plus;
• Proficiency in spoken and written English, Chinese and Putonghua.

Job ID

BA-2026-003

Responsibilities

• Serve as the primary point of contact for customer inquiries and issues related to digital global payment products and securities services via email and electronic platforms.
• Handle customer complaints and escalations professionally, implementing effective solutions to resolve issues promptly and maintain high client satisfaction.
• Oversee and execute core operational functions, including account opening, market transactions, and general data processing.
• Maintain accurate records and prepare detailed reports on customer service metrics, team performance, and departmental activities. Team Leadership & Development
• Lead, mentor, and motivate a team of customer service representatives to achieve and exceed departmental goals.
• Monitor team performance, set clear individual objectives, and conduct regular evaluations to foster continuous improvement and professional growth.
• Develop and deliver training programs to enhance the team's product knowledge, customer handling skills, and regulatory compliance. Process Improvement & Strategy
• Develop, implement, and refine customer service policies, procedures, and best practices to enhance efficiency, scalability, and the overall client experience.
• Collaborate effectively with cross-functional departments (e.g., Operations, Technology, Compliance) to support business objectives and ensure seamless client interactions.

Requirements

• Bachelor’s degree in Business Administration, Finance, or a related field.
• Minimum of 5 years of proven customer service experience within the securities industry, specifically with an internet brokerage firm or online financial services platform.
• Must hold relevant SFC licenses (Type 1 and 4).
• Demonstrated proficiency in handling account operations, including account opening, market activities, and complaint management.
• In-depth knowledge of SFC regulations and compliance requirements. Skills & Competencies
• Leadership: A strong sense of responsibility with proven ability to lead departmental operations and inspire a team.
• Communication: Exceptional verbal and written communication and interpersonal skills, with fluency in Cantonese, Mandarin, and English.
• Problem-Solving: Strong analytical and problem-solving abilities, with a meticulous attention to detail.
• Client-Focused: A dedicated commitment to providing superior client service and driving customer satisfaction.

Job ID

BA-2026-004

Responsibilities

• 协助公司文档管理、用印管理、流程管理等行政工作；
• 协助草拟行政、人力等相关制度文书等文案工作；
• 协助组织团建活动、企业文化活动等组织文化工作；
• 协助人事招聘、考勤管理等人事工作；
• 协助公司内部运营管理工作，包含不限于跨部门协同、沟通及重点项目推进等；
• 协助其他公司领导交办的跟进事项等。

Requirements

• 学历本科以上，宽泛面试；
• 具备金融、银行、支付行业经验优先考虑；
• 具备行政、人力等综合事务岗位经验优先考虑；
• 具备积极主动、锲而不舍、细致勤劳的精神优先考虑；
• 具备大陆背景优先考虑；
• 具备香港永居身份，或高才、优才签证优先考虑。